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About BPC
Vision and Mission
Our Board Members
Executive Management
Products & Services
Social Responsibility
Annual Reports
Environment
SHER Policy
FAQ
BPC Act
Customer Service
Online Services
Individual Application For Supply Of Electricity
Change of Contact Details
Business Application For Supply Of Electricity
Discontinuation of Electricity Supply
Report a Fault
Submit a Complaint
Submit Meter Reading
Technical Services
Cable Route Identification
Generator Connection and Commissioning
New Developments that Encroache on BPC Servitude
Pressure Testing and Fault Locating Services
Relocating of BPC Infrastructure
Shutdown requests
Shutdown requests by customers
Shutdown requests by Registered Consultants
Vegetation Management on BPC Infrastructure
Payment Methods
BPC Vendors
Tariffs
Demand side management
Careers
Tenders
SRDS Document
Tender Listings
Media
News
Announcements
Brochures
Educational Info
Energy Saving Tips
Lighting
Ironing
Geyser
Refrigerator
Safety Tips
Videos
Projects
Contact Us
Botswana Power Corporation
Report a Fault
Customer General Information
Applicant's Details
Last Name
*
First Name
*
Cellphone
*
Landline
Email
*
Account Holder's Details
Same as above?
Last Name
First Name
Cellphone
Landline
Email
Physical Address (Place where the fault is)
Plot Number
Kgotla/Ward/Area
*
Town/Village
*
Directions
Technical Details
Contract Account Number
Meter Number
*
Fault Type
*
3rd Party Damage
Burning Equipment
Customer Switch - OFF
Customer Switch - ON
Electric Shock
High Voltage
Hot Water Geyser Issue
Key change token
Lightning
Line Hanging Low
Low Voltage
Meter Blank
Meter Keypad not working
Meter On Call
Meter Rejects Units
No Power
Open Equipment
Other
Phase Missing
Pole Fell
Pole Leaning Badly
Pole sparking
Power Fluctuations
Remove temporary supply
Replace Pole Cap
Replace Pole Cap
Snapped Conductor
Snapped Service
Sparks / Arcing
Sparks on Line
Surge
Theft
Tree fallen line down
Tree fallen on line
U/G Cable Damaged
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